Data Deletion Instructions

Last Updated: July 2, 2026

Your data deletion request has been received. Reference / confirmation code: . We will complete the erasure described below and you may contact us with this code for status.

MITR.AI operates as a Data Processor on behalf of our business clients and processes data via Meta's WhatsApp Business Platform. This page explains how a business, or an end user, can request deletion of the data we hold.

1. What we can delete

• WhatsApp Business Account (WABA) credentials a business connected via Embedded Signup (access tokens, WABA ID, phone number ID).
• Conversational data processed for that business — chat turns, support/query logs, and derived records — held under strict tenant-level isolation.

2. How to request deletion

• Businesses: disconnecting your number/app in Meta Business Settings triggers an automatic revocation of your stored credentials on our side. For full erasure of conversational records, email us as below.
• End users & formal requests: email contact@mitrai.co.in from (or referencing) the associated account, with the phone number or business name. Requests received via Meta's data-deletion flow are logged with a confirmation code shown above.

3. Timeline

We acknowledge requests promptly and complete deletion within 30 days, subject to any legal retention obligations. Data is encrypted in transit and at rest and is never sold or leased.

For related information, see our Privacy Policy.